Deliver super customer service with Helpshift's AI-powered conversational platform.
Omnichannel Support: Support your customers in their moment of need on your mobile apps, desktop apps, web and mobile sites.
Built-in Chatbots: Automate routine tasks and drive operational efficiency with our built-in chatbots that can seamlessly transition to human agents when needed.
In-Channel Self-Service: Integrate self-service right into your digital channels to allow your customers to help themselves.
AI-Powered Case Management: Our predictive algorithms analyze your customer conversations, application data and historical data to enable an automated and efficient way to triage, route and resolve issues.
Enterprise-grade Platform: Our cloud-based platform handles millions of customer service requests every day with a 99.99% uptime, meeting enterprise grade security and compliance standards.