[Webinar Recording]
Driving Change   How to Leverage AI to Build Productive Teams in 2019

Discover how AI has made it possible to automate customer support processes without sacrificing quality. 


“Gartner predicts that by 2020, customers will manage 85% of the relationship with enterprises without interacting with a human.”

2020 is right around the corner — so it’s more important than ever to begin thinking about technologies that will differentiate your brand. Regardless of industry, businesses across the board can benefit from re-evaluating their existing channels and experimenting with new tools that have the potential to deliver a vastly better CX.

Watch this webinar recording and get insights into:

  • How to properly use content to enrich your self-service channels
  • Areas you should invest in, to set your team up for success for the next few years
  • How AI and bots can modernize your digital customer service
  • How to leverage AI platforms to provide cost-effective support globally


Abinash Tripathy

CSO, Founder



Edmund Ovington

VP of Alliances


Helpshift + Unbabel-1

Powering customer support for top brands.

  • Microsoft
  • Supercell
  • Vaicom
  • Honeywell
  • Virgin
  • AMC_150x50 lgray
  • wallapap