We have transitioned into a new era where consumers expect help the moment they need it, and they want that help without having to leave the brand experience. A new set of transformative technologies — including AI, In-Channel Messaging and Bots — is now ready to deliver on those expectations and raise the bar for customer experiences.
Join us for craft cocktails, tasty hors d’oeuvres and smart conversations with the most forward-thinking service leaders, and be amongst the first to preview SensAI, Helpshift’s latest AI-powered capabilities. Learn how the world's leading brands are reimagining the customer service experience to meet the ever-increasing expectations of consumers.
High Rooftop Lounge
1697 Pacific Avenue
Venice, CA 90291
Thurs, July 26th
4:00p - 7:00p
Helpshift bridges the disconnect between conventional customer service channels like email and phone support and a growing consumer base that has a strong preference for messaging as the primary mode of communication.Through Helpshift's platform, companies can resolve issues more efficiently, boosting agent and customer satisfaction.
Companies such as Viacom, Virgin Media, Microsoft, Western Union and Flipboard and hundreds of other leading brands use Helpshift to provide messaging-first, AI-powered customer support.
To learn more about Helpshift, visit https://www.helpshift.com.