Deliver instant and personalized help with our seamless integration
Two-way In-app Messaging
Make it easy for customers and agents to communicate directly inside the mobile app.
Promote self-service and reduce case volume. FAQs are searchable, localized, and fully integrated with Salesforce Knowledge.
Provide delightful customer service with personalized and targeted push notifications.
360° Customer Data
Help reduce case resolution times. Empower agents with up to date and contextual app, device and user information.
Save your customers time. Enable smart routing to connect the customer to the right agent at the right time.
Improve agent efficiency by tracking and managing all case interactions in real-time within the Service Cloud console.