We have transitioned into a brave new era where dramatically higher consumer expectations and digital channels have disrupted existing customer service models, requiring new capabilities such as AI, chatbots and sophisticated automation in order to meet today's changing needs. Together, we'll resolve to end bad customer service — and we'll usher in the new era of AI-powered Consumer Service.
At RESOLVE 18, you'll meet face-to-face with the most forward-thinking-service leaders and learn about how transformative technologies such as AI and Chatbots are revolutionizing the consumer experience. Be amongst the first to hear about Helpshift's newest AI-powered solutions, and learn from the world's leading brands on how they are reinventing their customer service to meet the ever-increasing expectations of consumers.
VP Customer Experience at Vivino