Webinar Recording: 
Your Comprehensive Guide to a
Seamless Partnership with AI
How to lead your team through the AI-powered era.
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In this webinar, you'll learn:
  • Best practices for creating a strategic AI and human partnership
  • Insights into the future of customer service to get ahead of the AI game 
  • Empowerment tools for high-performing customer service teams

Save Your Spot

 

The advancement of artificial intelligence in customer service is transforming the scope of responsibilities for leaders in the space. AI can intelligently automate tasks such as routing and knowledge base article suggestions so that customer service leaders can focus their efforts on creating strategic and innovative customer service experiences.

 

"85% of customers will manage relationships with businesses without ever talking to a human by 2020." - Gartner