G2 Crowd: 
How do the Leading Help Desk Vendors Stack Up?

Find out and compare Help Desk platforms side by side.


Not all Help Desk tools are created equal. The latest helpdesk grid report from G2 Crowd compares the leading 36 Help Desk platforms used by customer service teams to streamline the support process and provide analytics into customer engagement across all communication channels.

Download this report to compare: 

  • Metrics on adoption, ROI, and prompt ticket assignment
  • Feature comparisons based on real customer reviews
  • The ability to provide a complete customer experience
  • Reliable ticketing systems for staff to respond to customer inquiries

View Report

Powering customer support for top brands.

  • Microsoft
  • Supercell
  • Vaicom
  • Honeywell
  • Virgin
  • AMC_150x50 lgray
  • wallapap