Build-a-Bot
Chicago

 

Gartner predicts that by 2020, customers will manage 85 percent of their relationships with enterprises without ever interacting with a human. Join this workshop to find out how global B2C brands are achieving > 50% automation in their customer service operations, and the steps you can take to do the same.

Attend this hands-on session to discover:

  • Popular use cases for getting started with bots and common pitfalls to avoid
  • A step-by-step framework to help you build and deploy your own custom bots
  • How AI and bots work together to achieve unprecedented levels of efficiency

Thursday, March 7, 2019
Chicago, IL

Join us in Chicago!

Agenda

Thursday, March 7, 2019
11:30a - 12:00p
Check In

Check in at the front desk and grab your seat. There will be outlets available to charge your laptops. 

12:00 - 12:15p
Lunch & Welcome

Lunch will be served along with an introduction to the afternoon and fellow attendees.

12:15 - 1:00p
Bot Strategy Session

Scaling support while keeping costs low is a difficult task to undertake.  We'll walk you through a few use cases and case studies for how the most effective support organizations are tackling this problem... with bots and AI.

1:00 - 2:00p
Build Your Bot & Discussion

Apply your knowledge and build a bot tailored to tackle your biggest volume issues. You'll walk away with a bot that you can use immediately.

Speakers

NickS.jpg
Nick Schneider

Solutions Engineer

JD 2.jpg
Jonathan Dale

Account Executive

merchandise mart 2.jpeg

Venue

Merchandise Mart

1871 Chicago
222 W. Merchandise Mart Plaza, Suite 1212
Chicago, IL 60654

In the heart of downtown Chicago, 1871 is home to a major center of technology, within walking distance from the river.

Trusted by the world's leading brands

  • Microsoft
  • Western Union
  • Virgin Media
  • Xfinity
  • Tencent Games
  • Viacom
  • Supercell