Getting ahead with messaging, bots, and AI.
2019 is the year that customer service will be valued as a true differentiator for brands.
Regardless of industry, B2C brands across the board can benefit from taking stock of their existing channels and evaluating new tools that have the potential to deliver a vastly better CX.
Register to receive this webinar recording and learn how to start revamping your customer service strategy by more-effectively using:
Messaging to capture the benefits of live chat and email, without the pitfalls
Bots to assist your customers and agents alike in getting issues resolved faster
Automations that will allow you to scale without drastically adding headcount